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BattleLab® Defensor Fortis Load Carrying System
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1-800-735-7030
23040 N. 11th Ave. Bld. 1
Phoenix, Az. 85027
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Fax: 623-583-0674
sales@diamondbacktactical.com
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Quality Scale Survey
Quality Scale Survey
Thank you for allowing us to serve you and help you “Define The Fight”. It is the passion of our leadership team to ensure we are doing
all we can to take care of our friends who are in harm’s way. We continually expand our product selection, and utilize customer feedback
to constantly test, procure and deliver tactical equipment and integrated products that will enable us to meet your needs completely.
For each item identified below, select the best answer that fits your judgment of its quality.
Quality Scale Survey
Name
Service or Agency
Where did you frisr hear about DiamondBack Tactical
Additional Comments
1. Was your Sales Representative courteous and helpful?
Choose One
1 Excellent
2 Good
3 Ok
4 Not Bad
5 Poor
2. Was your Sales Representative Knowledgeable of Products?
Choose One
1 Excellent
2 Good
3 Ok
4 Not Bad
5 Poor
3. Were you able to make contact with your representative in a timely manner to answer your questions/concerns?
Choose One
1 Excellent
2 Good
3 Ok
4 Not Bad
5 Poor
4. What level of quality best describes our product(s)?
Choose One
1 Excellent
2 Good
3 Ok
4 Not Bad
5 Poor
5. Is the value you received from the product meeting or exceeding the price you paid?
Choose One
1 Excellent
2 Good
3 Ok
4 Not Bad
5 Poor
6. Were Shipping and delivery schedules adequate to meet your need?
Choose One
1 Excellent
2 Good
3 Ok
4 Not Bad
5 Poor
7. How would rate the packaging of the products?
Choose One
1 Excellent
2 Good
3 Ok
4 Not Bad
5 Poor
8. Was customer service to your satisfaction?
Choose One
1 Excellent
2 Good
3 Ok
4 Not Bad
5 Poor
9. How was your overall satisfaction and experience with DBT Defense?
Choose One
1 Excellent
2 Good
3 Ok
4 Not Bad
5 Poor
10. How likely are you to recommend our products to others?
Choose One
1 Excellent
2 Good
3 Ok
4 Not Bad
5 Poor
You will need an e-mail program installed on your PC such as Outlook or Eudora to Submit form.
For a printable version you can fax to us
Click Here
then select file print.
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